aduqqPrivacy Policy

This page describes what we collect when you use aduqq and how we keep that data protected. We operate an online entertainment platform offering football sportsbooks (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports markets in supported jurisdictions. Our services are available only where local law permits; users are responsible for verifying compliance with their own jurisdiction's law.

We collect personal information to create and manage your aduqq account, process deposits and withdrawals via payment methods (DANA, e-wallet, mobile banking, local payment, and bank virtual accounts), verify your identity, and detect fraud. We do not sell your data to third parties. We share information only with payment processors, identity-verification partners, and where required by law.

Our privacy commitments are straightforward: we encrypt sensitive data, limit access to essential staff, and give you control over your account settings. This policy explains what we collect, how we use it, your rights, and how to contact us with questions.

What We Collect on aduqq

When you create an aduqq account, we collect your name, email address, and date of birth. During identity verification, we collect a copy of your government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or rental agreement). These documents are required before you can withdraw funds from your account.

When you fund your account via DANA, e-wallet, mobile banking, local payment, or bank virtual accounts (online payment, e-wallet, mobile banking, local payment), we receive transaction records showing the payment method, amount, date, and your reference number. We do not store your full e-wallet or bank account number; we receive only the minimum information needed to route deposits and withdrawals.

We log all account activity: bets placed, games played, deposits, withdrawals, login times, and device information (browser type, operating system, IP address). This data helps us detect fraud, settle disputes, and improve platform stability. We retain account activity logs for at least three years to comply with anti-money-laundering regulations.

Personal data

Name, email, date of birth, phone number (optional). Required to create your account and verify identity before withdrawal.

Identity documents

Government ID and address proof. Required for KYC compliance before withdrawals. Retained for three years.

Payment data

Transaction records, payment method references, deposit/withdrawal history. Used for fraud detection and account reconciliation.

Activity logs

Bets, game sessions, login times, device details, IP address. Retained for dispute resolution and regulatory compliance.

How We Use Your Data on aduqq

We use your personal data to operate your account, process deposits and withdrawals, verify your identity, and prevent fraud and money laundering. We do not use your data for marketing without your explicit consent. We do not sell your information to third parties for profit.

We may share your data with payment processors (payment gateways that connect aduqq to online payment, e-wallet, mobile banking, and banks) to complete deposits and withdrawals. We may share data with identity-verification vendors (third-party services that check your ID against government databases) to confirm your legal identity. These third parties are contractually bound to protect your data and use it only for the purposes we specify.

We may disclose your information if required by law (court order, government agency, or regulator in your jurisdiction or ours). Our servers may be located outside your country; by using aduqq, you consent to data transfers where necessary to operate the service. We encrypt all data in transit and at rest, so even if a server is compromised, your information remains protected.

We at aduqq encrypt your data, limit staff access, and share information only with essential processors or where required by law.

Cookies and Tracking on aduqq

We use cookies to keep you logged in, remember your preferences (language, theme), and measure how you use aduqq (page views, game selections, session length). These cookies are essential for platform function; you cannot use aduqq if you disable them.

We use optional analytics cookies to understand traffic patterns and improve our service. You can disable analytics cookies in your browser settings without affecting core aduqq features. We do not use tracking pixels or third-party cookies for advertising purposes.

Your Rights on aduqq

You have the right to access your personal data: log in to your aduqq account and review your profile, account history, and activity logs anytime. You have the right to request a copy of all data we hold about you; contact our support team via your account dashboard.

You have the right to update your personal information (name, email, phone) in your account settings. You have the right to delete your account; contact support and we will deactivate your account, though we retain transaction records for three years as required by law.

You have the right to lodge a complaint with your local data-protection authority if you believe we have mishandled your information. We ask that you contact us first so we can address your concerns directly.

Data Retention and Security on aduqq

We retain personal data for as long as your account is active, plus three years afterward (for regulatory compliance). Identity documents (ID copies, address proofs) are encrypted and stored separately from your login credentials. Access is restricted to staff who need it for verification or fraud detection.

All data in transit is encrypted using industry-standard TLS. All data at rest is encrypted using AES-256. We perform regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we will notify affected users and relevant regulators as required by law.

Third-Party Services and International Transfers

We use third-party payment processors to handle deposits via DANA, e-wallet, mobile banking, local payment, and bank virtual accounts. These processors have their own privacy policies; we recommend reviewing them before depositing. We are not responsible for their data practices beyond ensuring they meet our contractual standards.

We may use identity-verification services (external companies that check government ID databases) to confirm your legal name and address. These services operate in multiple countries and may transfer your data internationally. All such vendors are contractually bound to meet encryption and security standards equivalent to ours.

Our servers may be located in jurisdictions outside your country. By using aduqq, you consent to the processing and storage of your data where necessary to provide the service. If you do not consent to international data transfers, you should not use aduqq.

Contact Us About Privacy

If you have questions about our privacy practices, how we use your data, or your rights, contact our support team via the help section in your aduqq account. We respond to privacy inquiries within five business days. If you are in Jakarta, Surabaya, Bandung, or Medan, you can also reach us through our regional support channels listed in your account settings.

We may update this privacy policy as regulations change or our service evolves. We will notify you of material changes and ask for your consent where required by law. The version date appears at the top of this page.

Our services are available only where local law permits. We do not offer aduqq in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have concerns about legality in your region, contact our support team before using the platform.